Originally published on Medium two years ago today on July 23, 2013 “You haven’t smiled even once today,” he growls at me. “Yes I have.” “No…you haven’t.” And I sulk some more. So what if I’ve been lost in thought today? I have a lot going on. There’s a lot on my mind. Why do [Keep Reading…]
User Experience, Emotional Intelligence and Mindfulness at SAP
Last spring, Siva Sabaretnam, VP of User Experience at SAP, invited me to conceive a full-day event for the 100+ member UX team at SAP America, Inc. Palo Alto. I proposed that we focus on the role of emotional intelligence and mindfulness in user experience, and Siva adamantly agreed. With the pervasiveness of technology in [Keep Reading…]
What the Mind Alone Can Never Know
An excerpt from my dialogue with Paul McAleer on our podcast Designing Yourself, Episode #12: High on Life (originally aired April 7, 2014), with minimal editing for readability. “Your body language shapes who you are.” Amy Cuddy is a researcher, and she speaks with the science rhetoric. What her study found and the way she [Keep Reading…]
