“You are an expert,” he told me. “We want you to give us the answer.” “Then I’m not for you.” I guess I could have just taken the money, but it would have cost me my integrity. Many companies don’t believe they have time to learn a new way to work. They just want someone [Keep Reading…]
Archives for July 2013
The Evolution of User Experience
When I started my career in user experience, my purpose was to make digital products easier and more pleasurable to use. Interfaces were poorly organized, poorly labeled, and took forever to learn—and I wanted to fix them all. I applied my knowledge of best practices and emerging trends. I used design patterns and standard elements [Keep Reading…]
Empathy is Not a Buzzword
Empathy is not a buzzword; it’s a life pursuit. The wings of wisdom and compassion have been taught by Buddhism for 2500 years. This isn’t new. What’s new is the movement to integrate compassionate practices into business. Particularly in the tech industry which is often so dehumanizing. Left unchecked, technology turns people into proxies. That’s [Keep Reading…]
Designing Yourself
At some point along the way, I realized I was putting so much energy into growing my business that I was stunting my own growth. All of the decisions I made were to benefit the work, not the woman. I’ve designed hundreds of digital experiences, I’ve designed dozens of organizational experiences, but what effort have [Keep Reading…]