Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Usability Evaluations'

WordPress 2.8 is released

June 11th, 2009 · 6 Comments · Blogging, User Experience

I use WordPress to power this blog so I always like to take a close look at new versions to see if they will help or hurt my workflow. Over a year ago I wrote extensively about WordPress 2.5, which was a drastic overhaul of all aspects of the admin tool. I failed to write [...]

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Photo of the day: Bottom loading instructions

May 7th, 2009 · 7 Comments · Pain, Photography

While at Graceland, I came upon a truck with operating instructions posted on the side. These might be the most confusing instructions I’ve ever seen.

I’m well aware that I’m not the intended audience for this, but there’s so much jargon and such poor grammar that I can’t imagine anyone can understand what this is explaining [...]

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Photo of the day: Whirlpool dishwasher utensil tray

May 6th, 2009 · 12 Comments · Design, Gadgetry, Photography, Pleasure

A few years ago I went out with a guy who made me dinner in his apartment. I’m going to refrain from saying what I thought of the food. But at the end of the meal as we brought the dishes into the kitchen, I noticed that his dishwasher had a unique design that I’d [...]

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The conditioner bottles at The Hampton Inn

March 29th, 2009 · 6 Comments · Customer Experience

When I was in Austin for SxSW Interactive, I stayed at the Hampton Inn a block away from the Austin Convention Center. I chose the hotel because it was convenient, even though the room rate was out of control — $299/night (which I got reduced to $259). I recognize that when 10,000 geeks descend upon [...]

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TweetDeck stream of consciousness

July 14th, 2008 · 10 Comments · Twitter, User Experience

Preamble
In my opinion, Twitter is a powerful vehicle for synchronous communication (Asychronous = e-mail; Synchronous = AIM). It’s happening in real-time, and while it’s often called a micro-blogging platform, I think that’s a misnomer. It’s quite different than a blog — a centralized stream of content curated by one or many people. By contrast, Twitter [...]

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