web analytics

Literally Desperate

There’s something I have to metaphorically get off my chest. You literally don’t have a clue what “literally” actually means. Literal is defined as: actual; absolute. Literally is defined as: in the explicit meaning of the word; without embellishment or exaggeration; not as an idiom or metaphor. I’m not the first person to plead this [Keep Reading…]

Whit Hour – Week 14

Thank you so much to the ~27 people who showed up for the fourteenth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour. Whit [Keep Reading…]

My 2nd Indie Anniversary

On the afternoon of Friday, August 22, 2008, I “left work” for the last time. It was my last day at my full-time job and I was officially self-employed. The last two years have been a whirlwind, and the benefits and repercussions of that single action have been far more significant than I ever could [Keep Reading…]

If the product doesn’t work, its “user experience” doesn’t matter

I recently edited an article for UX Magazine (When You Startup with UX) in which I interviewed four startups on what User Experience means to them. Of all the things that people said, the quote that stood out to me the most was from Mike Singleton, a developer at Foursquare: “…when you only have three [Keep Reading…]

The 5-Year Anniversary of My LLC

With all of my elation yesterday, I completely forgot to acknowledge that on August 3, 2005, I signed the paperwork that established my LLC. I was 7 months into my first full-time job at Digitas, and struggling to make ends meet. Since friends and family were already asking me to “just help them” with their [Keep Reading…]

Fun Times in Mini-Apple-Us

When I was asked to speak at An Event Apart Minneapolis, I thought, “An Event Apart, yes! Minneapolis, whatever.” I wasn’t expecting much from my trip to the Twin Cities — but I was dead wrong. Flying over Minnesota for the first time a week ago today, all I could see was a flat expanse [Keep Reading…]

Whose life is this?

As my 28th birthday comes to a close, I can’t help but reflect on the past year. I experienced the deepest love, faced my greatest fears, and found accomplishments I never knew I could have. Life feels like it’s happening to me, like I’m largely out of control. And perhaps I am, but I need [Keep Reading…]