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Whit Hour – Week 20

Thank you so much to the ~22 people who showed up for the twentieth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me.

Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour.

Whit Hour – Week 20

November 22, 2010, from 10:00-11:00pm ET

Watch live streaming video from whithour at livestream.com

This Week’s Beer

No beer this week! (But I had a Blue Moon at dinner)

Questions Asked and (Hopefully) Answered

  1. how do you prefer to show transitions in documenting IA?
  2. hows the new job coming?
  3. What is your view or preference when it comes to working with local clients versus clients in other cities?
  4. How far is too far to push scoping deliverables with new clients. In particular when they don’t know/understand the full extent of what they need and what you as a UX consultant can offer.
  5. Going on my first UX interview tomorrow. Do you have any tips or things to avoid? I’m migrating from Visual Designer, Web Designer/Developer.
  6. Any advice you can offer on what profile person a young tech startup should hire to “own” all things UX?
  7. You tweeted a little while back “Being consumed by a startup is like being in a 24-hour orgy with your best friends: way too emotional to concentrate on how good it feels.” Can you speak a little more about that, and perhaps the difference between working with a startup/friends and working with larger/less personal/corporate clients?
  8. Are you obsessed with loosecubes or with the idea of cowkorking/shared working spaces? and loosecubes is just one facet of that?
  9. Any new UX books to add to the reading list?
  10. Have you ever picked a project because of the project itself, or has it always been the people behind it?
  11. What are your thoughts on how UX fits into design? There is some chatter about how UX is a given in a good design, not a separate part of it.
  12. How do you feel on the fact that people are STILL trying to make a distinction between UX/IA/.IxD/Whatever?
  13. Do you have any thoughts around the conept of Lean UX (possibly coined by janice fraser from LUXR)?
  14. I’m a freelancer UX (new!) and I’m wondering if you’ve outsourced.
  15. Can you talk about the role that storytelling, or a narrative may or may not play in the work you do?
  16. Do you find freelancing like dating too (like peope want more commitment)
  17. What do you think of Silverlight and Sketchflow for IxD?

Full Text Chat

Snook: Hi.!
bobpetrie: hey whit
dafark8: hey whit!
RGL: hey whitney
RGL: how do you prefer to show transitions in documenting IA?
jnymck: yo!
RGL: like AJAX
RGL: yes
RGL: thanks
RGL: hows the new job coming?
RGL: seen anything cool on the web lately?
Snook: What is your view or preference when it comes to working with local clients versus clients in other cities?
dafark8: How far is too far to push scoping deliverables with new clients. In particular when they don’t know/understand the full extent of what they need and what you as a UX consultant can offer.
dafark8: (starting in a very open ended position and trying to get an idea of where I am running towards but balancing pushing too hard and if its worth it)
Snook: (thanks)
bobpetrie: hey whit. long question for you … my partner and i have a launched a new consumer-facing tech startup
bobpetrie: we have a core team but feel we are missing something on the “design” front
bobpetrie: i feel we need a resource that has a ton of different capabilities all in one person – IA, UI, UX, designer, front end developer
bobpetrie: any advice you can offer on what profile person a young tech startup should hire to “own” all things UX?
dafark8: you said it much more eloquently than me
RodrigoSanchez: Going on my first UX interview tomorrow do you have any tips or things to avoid. I’m migrating from Visual Designer, Web Designer/Developer.
dafark8: it does. thanks,
jnymck: You tweeted a little while back “Being consumed by a startup is like being in a 24-hour orgy with your best friends: way too emotional to concentrate on how good it feels”
jnymck: can you speak a little more about that, and perhaps the difference between working with a startup/friends and working with larger/less personal/corporate clients?
efortiz: FYI – I love your blonde hair :)
syktek: oh hey
RodrigoSanchez: thanks
whitneyhess mod: http://uxmatters.com/mt/archives/2009/10/process-not-portfolio.php
bobpetrie: startups rock
crestfallen: are you obsessed with loosecubes or with the idea of cowkorking/shared working spaces? and loosecubes is just one facet of that?
jnymck: (thanks)
crestfallen: Sweet. That’s awesome. Thought I’d ask since I hear you talk about coworking and @nwc stuff a lot :)
efortiz: UX related, or anything?
syktek: did i miss the beer of the night? :x
efortiz: me? Never.
efortiz: awwww
efortiz: voyeurs
efortiz: Blonde!!!!
efortiz: BLONDE
ebrownco: red
efortiz: YOUR HAIR IS BLONDE
syktek: strawberry blonde
RodrigoSanchez: strawberry blonde
bobpetrie: red
efortiz: that;s a LIE!
jnymck: red
Snook: strawberry blonde.
dafark8: strawberry blonde
lwcavallucci: Eduardo, you are crazy dude!
efortiz: I’ll settle for anything blonde
jnymck: red strawberries
efortiz: hah
crestfallen: haha
dafark8: does look lighter today than usual
efortiz: Love you Lori :)
crestfallen: sweet lighting
Joshua: Ever mixed ketchup and mustard?
lwcavallucci: Love you too Eduardo!
efortiz: Me too. You do NOT have red hair, you have BLONDE hair
dafark8: i’m a UX designer with IxD and wireframing and
dafark8: is that the same conversation?
efortiz: I say we do something special
ebrownco: real red not fake red (bottle)
bobpetrie: looks blue from that angle
bobpetrie: lol
efortiz: and we all message/sing happy birthday to Lori
efortiz: @ebrownco BLASPHEMY
dafark8: happy birthday lori!
lwcavallucci: Hi Whit!
efortiz: Do it
dafark8: sing!
Snook: Sing!
bobpetrie: happy bday lori
efortiz: Ok, everyone that wants Whitney to sing
syktek: happy birthday @lwcavallucci
crestfallen: Have a swell birthday!
efortiz: please tell her to do so now
lwcavallucci: What a great way to end my day. I love you too!!!
lwcavallucci: Thanks all you nice people.
efortiz: You MUST do what your users ask
efortiz: =/
dafark8: she only has to do it if there is one of those online dares up
ebrownco: birthdays deserve a week, not just a day!
jnymck: any new UX books to add to the reading list?
efortiz: Have you ever picked a project because of the project itself, or has it always been the people behind it?
crestfallen: what are your thoughts on how UX fits into design? There is some chatter about how UX is a given in a good design, not a separate part of it.
Joshua: Reading her name is not a good user experience, nothing can be done about that?
crestfallen: (@nkennedy on Twitter btw, hello again!)
efortiz: How do you feel on the fact that people are STILL trying to make a distinction between UX/IA/.IxD/Whatever?
RodrigoSanchez: http://www.amazon.com/Flow-Psychology-Optimal-Experience-P-S/dp/0061339202/ref=sr_1_1?ie=UTF8&qid=1290483460&sr=8-1
bobpetrie: do you have any thoughts around the conept of Lean UX (possibly coined by janice fraser from LUXR)?
lwcavallucci: Yes, I want to know what you think of the whole DTDT convo, too.
crestfallen: right
efortiz: That makes a lot of sense.
efortiz: :)
Snook: “just don’t call me late for dinner.”
crestfallen: heh
efortiz: Thanks
rcmulcrone: I’m a freelancer UX (new!) and I’m wondering if you’ve outsourced?
rcmulcrone: is automation realistic?
lwcavallucci: Well, you did answer it! I agree with you :)
efortiz: BUT at what point do we shut the *** up and just do great work and let that work talk for itself?
efortiz: any WHY does livestream decide to censor me? *sigh*
crestfallen: probably because a lot of places (corps in particular) don’t know what they’re looking at. I know mine doesn’t.
lwcavallucci: Thanks Whit!
rcmulcrone: yes
rcmulcrone: I’m having a hard time trusting that pple will be able to do it right.
rcmulcrone: yes its a big barrier to me too
jnymck: Can you talk about the role that storytelling, or a narrative may or may not play in the work you do?
jnymck: Came across an interesting book title the other day… “Storytelling for User Experience: Crafting Stories for Better Design” by Kevin Brooks…
jnymck: haven’t heard too many people talk about the relationship between these two things and wondered if you had any thoughts on the topic…
rcmulcrone: Great, thanks!
crestfallen: I just saw that too.
efortiz: http://www.boxesandarrows.com/view/experience-themes
efortiz: http://www.slideshare.net/cchastain/experience-themes-an-element-of-story-applied-to-design-1190389
efortiz: http://theuxworkshop.tv/cindy-chastain-experience-themes/
crestfallen: Sweet links. Thanks.
jnymck: will do, thanks whit
rcmulcrone: Do you find freelancing like dating too (like peope want more commitment)
lwcavallucci: What do you think of Silverlight and Sketchflow for IxD?
Snook: dating and orgies. apparently I have a dull life.
efortiz: What do you think of Justin Beiber’s recent voice woes?
lwcavallucci: As a tool for prototyping. Sketchflow with expression blend
crestfallen: He’s a small town kid. Only 30k
lwcavallucci: Thanks Whitney.
bobpetrie: Thanks Whit
efortiz: That’s what SHE said! :)
Snook: G’night and thank you.
efortiz: You’re welcome
efortiz: thanks
dafark8: thanks whitney
jnymck: Thaank you Whitney
ebrownco: thx whit!
RodrigoSanchez: Goodnite all!
rcmulcrone: Thank you!
efortiz: ciao

JOIN ME NEXT WEEK

Monday, November 29, 10-11pm Eastern Time at http://www.livestream.com/whithour, and bring your questions!

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