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Clients

You and Me
Are you like me, on a mission to put humanity back into business? Do you strive to design your products, your company, yourself with mindfulness and compassion? I can guide the way, with leadership coaching for UX managers, career mapping for practitioners, and UX training for teams.

Businesses

Individuals

 

Kitty KoldingWorking with Whitney was not just a pleasure, but a transformative business experience.”Kitty Kolding, CEO, House Party

 

Clients I Love

Since 2005, I have worked with Fortune 500s, early-stage startups, and world-renowned institutions to help their product teams and senior leaders build empathy for customers, colleagues and themselves. I’ve had multiple projects with more than 60% of my clients because I invest in long-term relationships and deliver tremendous value.

 

rickcusickMetaphorically, Whitney planted the UX tree that continues to grow in our organization.”Rick Cusick, CIO, Reading Plus

 

Recent Successes

New York Public Radio

To test a critical new feature in the WNYC mobile app, I coached the product team through a series of usability tests to refine their designs and a desirability study with 100+ participants to determine the feature’s most resonant value proposition. Read the case study…

Foundation Center

Over the last two years, I have provided coaching and training on stakeholder research, user research, product strategy and usability testing. Working across products has been instrumental in establishing a culture of user experience within the organization. Read the case study…

 

Amazing Adventures

The United States Holocaust Memorial Museum

I lead user research across a dozen constituent groups, including teachers, students, scholars, activists, visitors, survivors and their families, to reassess organizational objectives and sharpen the product vision. Read the case study…

The MLK Center for Nonviolent Social Change

I planned, organized, and facilitated workshops with key stakeholders, conducted extensive interviews with prospective users, crafted a cross-platform experience strategy, prioritized features and established a long-term product roadmap. Read the case study…