Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Touchscreens'

TD Bank’s Penny Arcade

August 22nd, 2009 · Comments · Customer Experience, Gadgetry, Pleasure

[UPDATE: I'm getting a lot of visitors from TD Bank's Intranet. If you are a TD Bank / Commerce Bank employee, please leave a comment on this post with your thoughts!]
I save my spare change in a ceramic vase that was given to me by my childhood babysitter. It isn’t cute like a piggy bank, [...]

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Photo of the day: Warning: Movie longer than flight

February 19th, 2009 · Comments · Design, Photography, Pleasure

There was outrageous and incredibly frightening turbulence on my Cathay Pacific flight back to JFK from Vancouver. When it was all over, my heart was pounding and I was just happy to be alive. I decided to turn on a movie to calm myself down even though there was less than two hours left in [...]

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Video of Dan Saffer’s talk “Tap is the New Click” at IxDA NYC

January 9th, 2009 · Comments · Design, Events, User Experience

In September, I posted my notes from Dan Saffer’s fantastic talk “Tap is the New Click” at the monthly IxDA NYC event. R/GA, the hosts, filmed and edited a video of the presentation, which has now been made available on Vimeo.
If you are interested in gestural interfaces or designing kiosks, tablets, or any non-keyboard-and-mouse devices, [...]

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September 2008 IxDA NYC: Dan Saffer’s Tap is the New Click

September 22nd, 2008 · Comments · Events, Technology

In the midst of everything last week, I attended Dan Saffer’s presentation Wednesday night at the IxDA NYC monthly meet-up, hosted at the beautiful R/GA offices (I particularly like the gated courtyard/parking lot in front of the building).
Dan gave the same talk at Web 2.0 Expo NY earlier in the day, but I had missed [...]

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My Beef with the NYC Taxicab Touchscreens

July 7th, 2008 · Comments · Design, User Experience

If you’ve ridden in a NYC taxicab in the past 6 months, you’ve likely noticed the touchscreen TV in the back seat. At first I thought this was a great innovation — GPS-powered maps to show the distance between me and my destination, real-time local news, restaurant reviews and events listings.
Then I tried using one.
As [...]

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