While at the IA Summit in Memphis in March, a large group of us went out to dinner at The Majestic Grille. When I say a large group, I mean 60 people. We were split up at a bunch of tables, and I ended up at a table of ten.
We all ordered drinks and entrées, and shared a few appetizers and sides between us. None of us were looking forward to dealing with the bill, especially since we were mostly all paying with credit cards (it being a business trip and all). Then our lovely server Todd offered to split the cost of the shared dishes evenly between us. “Don’t worry, I’ll take care of it.” That’s exactly what you want to hear.
A few minutes later, Todd returned with 10 check presenters. When I opened mine, I was amazed to see how he’d done it:
I was billed for my Harp and my steak, and 1/10th of the appetizers and sides we all shared. What struck me was that it printed the fraction on the receipt, something I had never seen before. That means the bill system the restaurant uses actually allows this kind of maneuver, and shows a true understanding of the needs of the customer. Bravo.
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