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Location Agnostic, Context Specific

At the end of last year, I contributed to a year-end roundup piece in A List Apart called “What I Learned About the Web in 2011.” I shared the most impactful lesson I had learned from various user research projects last year. CONTEXT IS KING The most important thing that 2011 taught me about web [Keep Reading...]

“Design Principles: The Philosophy of UX” featured on Core77

Last Thursday I gave my talk Design Principles: The Philosophy of UX, at WebVisions at the Hudson Hotel in NYC. Christina Beard, a graphic designer and writer for Core77, was in the audience and wrote about my presentation in an article published yesterday. Christina later asked me if I believed my principles would change as [Keep Reading...]

What I learned in 2011 and my predictions for 2012

It’s a funny thing — the more you share your opinions openly, the more people ask you for them. As the year is coming to a close, if you’re thinking about starting a blog next year or writing more frequently on the one you already have, don’t just make an empty resolution. STICK TO IT. [Keep Reading...]

Catching Up on Pleasure and Pain

Welcome! If it’s your first time here, you probably arrived via a link to a single post and may not have a full picture of the things I write about. If you’re interested in learning more about me, here’s a selection of posts that can speak to my broader vision about user experience and my [Keep Reading...]

Follow-up to “You’re not a user experience designer if…”

The blog post I wrote about six weeks ago titled, You’re not a user experience designer if…, got way more attention than I ever could have predicted — in fact, I think it got the most traffic of any post I’ve ever written. Sure, it’s an antagonistic title and that always gets people riled up. [Keep Reading...]

Silver Winner of the Inaugural User Experience Awards

I am incredibly honored to have won an award at last night’s User Experience Awards at the Parsons School of Design. I was awarded one of four Silver prizes for my work on the Boxee beta application, and was given the distinction of Best User Centered Design Process. Wow! Thank you so much to the [Keep Reading...]

Design Principles: The Philosophy of UX

On Monday, I had the honor and privilege of presenting a new talk at An Event Apart Boston 2011, titled Design Principles: The Philosophy of UX. This is my third year speaking at AEA and it never gets less exhilarating — and terrifying! Design Principles: The Philosophy of UX View more presentations from Whitney Hess. [Keep Reading...]