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My Beef with the NYC Taxicab Touchscreens

If you’ve ridden in a NYC taxicab in the past 6 months, you’ve likely noticed the touchscreen TV in the back seat. At first I thought this was a great innovation — GPS-powered maps to show the distance between me and my destination, real-time local news, restaurant reviews and events listings. Then I tried using [Keep Reading…]

Plurk You

I’ve been wanting to write about Plurk for a while. Everyone seemed to be so enamored with it when it first launched, but maybe that was because Twitter was experiencing serious downtime and people were pissed off — not because it was anything actually worth being excited about. The first time I logged on, I [Keep Reading…]

Bluefly don’t bother me

It’s been hot in NYC lately. Very hot. So it’s time to buy some more dresses. But being the busy woman that I am, I don’t have a ton of time to go shopping. I decided to check out a few websites to see if anything caught my eye. I’ve never shopped at Bluefly.com, but [Keep Reading…]

The Stranger Aversion

Social media has created a world in which everyone is interconnected. Forget six degrees of separation; we’re probably down to three. So have we completely lost the notion of a stranger? Charlie O’Donnell, CEO of Path 101, recently wrote a post on his personal blog about the shift towards using social systems to connect with [Keep Reading…]

Social Feed Aggregators

There are hundreds, probably thousands, of powerful social networking platforms out there, with new ones launching every week. Send 140-character messages with Twitter. Save links with del.icio.us. Promote content with Digg. Share music with Last.fm. It’s endless. Lifestreaming — recording your daily activities through text, links, photos, music and video — is quickly becoming the [Keep Reading…]

Group Video Chat: A Usability Evaluation

Back in January when I started this whole “getting to know the community” thing, I met a couple guys named @matto and @snook, a.k.a. Matthew Oliphant and Jonathan Snook respectively. Matthew had been following me based on David Armano‘s recommendation, and I had followed him back because, well, I basically didn’t know anybody on Twitter. [Keep Reading…]

PayPal’s Live Chat Falls Short

I just had a very strange interaction with a PayPal sales rep. I suppose I was sitting on the Website Payments Standard Pricing page for a while, so I was a prime target for a sell. A pop-up appeared (that I failed to capture) asking me if I needed help, so I decided to say [Keep Reading…]