UXmatters just published the fourth article in my bimonthly column, Client Matters, where I give UX professionals an honest look at initiating and managing relationships with clients.
The latest article is titled, Ironclad Contracts: Tougher Than a Pinky Swear. In it I expound on how to determine the nuts and bolts of your client contract: the [...]
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Tags:Articles·Clients·Consulting·User Experience
This post is two months overdue. Somehow I never linked to the third article in Client Matters, my bimonthly column in UXmatters, where I give UX professionals an honest look at initiating and managing relationships with clients.
Published in December 2009, the article is titled, Needs + Resources + Location + Schedule + Budget = Scope. [...]
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Tags:Articles·Clients·Consulting·User Experience
On Wednesday I posted an extensive behind-the-scenes look at the user experience design process I used when Boxee hired me to help them get from alpha to beta: The UX Design Process for the Boxee Beta.
To my utter joy, ReadWriteWeb featured my work in their ReadWriteStart channel, focused on startups: An Inside Look Into Boxee’s [...]
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Tags:Articles·Clients·Pleasure·Props·User Experience
More than a year ago I very proudly announced that Boxee, the much-loved social media center software company, had hired me as the user experience designer for their beta. In the five months that I worked with them, I conducted user interviews and usability testing to identify people’s needs, behaviors and frustrations, and redesigned the [...]
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Tags:Clients·Consulting·Design·Methodology·Pleasure·User Experience