Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Travel'

Around the World in 80 Days

March 6th, 2010 · 4 Comments · Conferences, Travel

In thinking about my upcoming travel schedule, the classic French adventure novel Around the World in 80 Days (Le tour du monde en 80 jours) popped into my head.
Then I quickly looked at the calendar and counted the days – exactly 80 days from today.
I have a few upcoming speaking engagements, a couple weddings, [...]

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The Sheraton Centre Toronto Hotel is a hot mess

September 30th, 2009 · 8 Comments · Customer Experience, Pain

Allow me to preface this rant by saying that the organizers of IDEA 2009 are in no way responsible for the poor accommodations and service at the Sheraton Center Toronto Hotel. Though it was the hotel recommended on the conference website and at which a group discount was provided, there is no way that the [...]

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