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Catching Up on Pleasure and Pain

Welcome! If it’s your first time here, you probably arrived via a link to a single post and may not have a full picture of the things I write about. If you’re interested in learning more about me, here’s a selection of posts that can speak to my broader vision about user experience and my [Keep Reading…]

My mug is on the new Skitch homepage

It’s no secret that I’m completely obsessed with Skitch — the handy screenshot, annotation and image sharing tool for Mac — since I tell pretty much anyone who’ll listen. I’ve probably stood over 100 shoulders waiting for folks to download and install it, then watch their eyes open wide when they realize what they now [Keep Reading…]

Design Principles: The Philosophy of UX

On Monday, I had the honor and privilege of presenting a new talk at An Event Apart Boston 2011, titled Design Principles: The Philosophy of UX. This is my third year speaking at AEA and it never gets less exhilarating — and terrifying! Design Principles: The Philosophy of UX View more presentations from Whitney Hess. [Keep Reading…]

Lifework — A philosophy, a lifestyle, a revolution

Around this time three years ago, I started considering the possibilities of being independently-employed for the first time. Quite honestly it had never even really occurred to me before I met people who were doing it — and were happy, successful and encouraging. It wasn’t until August of that year that I actually took the [Keep Reading…]

TechStars Shines a Light on NY Tech

Thursday was a pivotal moment in the NY startup scene: the inaugural TechStars NYC Demo Day. It was an honor to be in attendance and get to see 11 fantastic startups strut their stuff on the stage of legendary Webster Hall to room full of 750 investors and community. I’ve been following the TechStars NYC [Keep Reading…]

Visualizing First-Time Interactions at SXSW

You might remember the near-novel I wrote a couple months ago on LinkedIn InMaps titled, “Hubs and Connectors: Understanding Networks Through Data Visualization.” Now New Work City member Alex Shapiro, founder of CEO of TouchGraph, has created a powerful network visualization based on contact exchanges made via Hashable at SXSW. The Java applet allows you [Keep Reading…]

I am a stencil

This happened five months ago, and I was so stunned by the honor that I think I pushed it somewhere deep into my subconscious until now. In Search Patterns: Design for Discovery by Peter Morville and Jeffrey Callender, there are these cute people icons that accompany various illustrations throughout the book. There was so much [Keep Reading…]