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When You Startup With UX

On Wednesday, UX Magazine published my article, When You Startup with UX — a look into how a few successful startups are integrating user experience practices. I posed 5 questions to 5 people (4 folks at 3 different startups and 1 venture capitalist) to find out how they think about UX and what it means [Keep Reading…]

Photo of the day: The corner of W 13th St and W 4th St

For anyone who’s ever been to Manhattan, or perhaps even heard of Manhattan, chances are you know that our roads are based on a grid — Streets are east-west and are numbered, Avenues are north-south and are numbered or named. 62nd Street and 2nd Avenue 106th Street and Park Avenue 1st Street and 1st Avenue [Keep Reading…]

Meet me at NYC’s Internet Week 2010

Internet Week 2010, starting today and ending on Sunday, is a wide array of events all around NYC raising the profile of our ever-growing tech industry. I’ve been generally underwhelmed by the daytime offerings, but will be out and about each night. Where you can find me (and if you see me, say hello!): Monday, [Keep Reading…]

SeamlessWeb: Don’t get between me and my food

I’ve written about SeamlessWeb before, so you probably know that I’m a huge fan of their service (delivery from an enormous selection of restaurants), but quite appalled by their website. I put up with poor usability for two very important reasons: I love food, and there’s no other option. My biggest complaint has always been [Keep Reading…]

Photo of the day: Makeshift Mailbox

Beard Papa claims to make the world’s best cream puffs, and they aren’t lying. Fortunately for the folks at New Work City, they have a location just around the corner. Unfortunately, it’s been “closed for maintenance” since November. I walked by recently and noticed a FedEx box labeled MAIL BOX taped to the outside of [Keep Reading…]

Photo of the day: Trash Can Copywriting

I get my hair cut at Bumble & bumble‘s downtown salon. Not only does Dante always give me a great cut, but Bb creates one of the most exceptional customer experiences of any service in my day-to-day life. They’re a high-end salon, but a key aspect of their brand is a playfulness that they inject [Keep Reading…]

Photo of the day: The Non-Intersection of Duane and Reade

Not all New Yorkers realize that the omnipresent drugstore Duane Reade gets its name from its very first location in downtown Manhattan, on Broadway between Duane and Reade Streets. I suppose that’s why they think they can get away with this billboard ad that shows the intersection of Duane and Reade — which simply doesn’t [Keep Reading…]