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An Event Apart Minneapolis 2010

I had the distinct pleasure of presenting at An Event Apart 2009 in Boston and Chicago (read about my experience), so imagine my delight when Jeffrey and Eric asked me to reprise my talk this year in Minneapolis and San Diego! AEA attendees are a tough crowd — they’re already smart, successful and very well-informed [Keep Reading...]

Evaluations of my STC Summit 2010 talks

A few months ago I wrote about my experience presenting at STC Summit in Dallas — my first time speaking at an event outside of UX and web design. Yesterday I received the evaluations of my two talks — 10 Most Common Misconceptions About User Experience Design and Evangelizing Yourself — and I’m quite pleased [Keep Reading...]

Whit Hour is back! Week 9

After an eight-month hiatus due to a lack of decent live broadcast platforms, Whit Hour is BACK and now hosted by Justin.tv. Whit Hour is my weekly video-based “office hour” in which I answer any and all questions about user experience, consulting, and whatever else you wanna throw at me. Tune in every Monday night [Keep Reading...]

The Honor and Burden of Chairing a Conference

I attend a lot of conferences. Okay, more than a lot — an ungodly amount. Just check the Conferences tag on this blog. Attending them is a ball, inspirational but tiring. Speaking at them is a privilege, stressful but rewarding. Organizing them…now that isn’t something I’d wish on my worst enemy. Why? Because it’s a [Keep Reading...]

My Creating a Culture of UX workshop at UX London

To say I had a blast at UX London would be a lie. Not because it wasn’t amazing, but because I didn’t actually attend any of it outside of my own workshop. Some may have thought I was out and about exploring London instead of attending other speakers’ sessions. Quite false. Where I really was: [Keep Reading...]

Reaching outside the UX tribe at STC’s Technical Communication Summit

In Transcending Our Tribe, my closing plenary at this year’s Information Architecture Summit, I asserted that in order for the field of user experience to survive, we need to stop spending so much time looking inwards, and start reaching out to the larger business and technical communities. Because I’m a big fan of practicing what [Keep Reading...]

Holy crap…I gave the closing plenary at IA Summit 2010

Thirty days later and it has still barely sunken in that I gave the closing plenary at IA Summit 2010 in Phoenix, AZ, titled Transcending Our Tribe. Being bestowed with this tremendous honor was a shock in and of itself, but having actually survived the months of preparation, the intense trepidation, and the profound duration [Keep Reading...]