[Also check out other GEL 2008 posts: Day 1; Day 2 Session 1 "Connect", Session 3 "Make", Session 4 "Success"]
Session 2: Twist
Speakers: Bridget Duffy, George Vaillant, Lelavision, Natasha Schüll
Twist: taking the familiar and adding something unexpected
Bridget Duffy, Chief Experience Officer of Cleveland Clinic

She’s bringing good experience into health care
Shows cartoon of a dr saying to [...]

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[Also check out other GEL 2008 posts: Day 1; Day 2 Session 2 "Twist", Session 3 "Make", Session 4 "Success"]
For the first time, Day 2 of Good Experience Live (GEL) was held at The TimesCenter, the ground-level theater in the new New York Times building in Times Square.

If you follow me on Twitter, you know [...]

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[Also check out other GEL 2008 posts: Day 2 Session 1 "Connect", Session 2 "Twist", Session 3 "Make", Session 4 "Success"]
It’s been a long day and I’m really tired, but I wanted to capture the great experience I had before I head off to bed. Naturally it was at Good Experience Live, a.k.a. GEL, the [...]

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I always love hearing case studies from client-vendor partnerships. In “Checking the feel of your UI with an interaction audit,” Josh Damon Williams from Hot Studio presented the work his company did with Peter Stahl’s user experience team at eBay.
Twitter notes here:

Peter Stahl separates feel from the phrase “look and feel” — it’s what people [...]

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Christian Crumlish of Yahoo! and Austin Govella of Comcast joined together at this year’s IA Summit to discuss their use of design patterns.
Here are my Twitter notes:
Christian Crumlish:

Starting off with Christopher Alexander’s “A Pattern Language”
Reference to Jennifer Tidwell’s “Designing Interfaces”
Yahoo’s Pattern Library (which Christian curates) launched in 2005. Article by Erin Malone, Matt [...]

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