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GEL 2008: Day 2, Session 4 “Success”

[Also check out other GEL 2008 posts: Day 1; Day 2 Session 1 "Connect", Session 2 "Twist", Session 3 "Make"] Session 4: Success Speakers: Nayla Al-Khaja, Marissa Mayer, Garrett Oliver, Bob Mankoff, Chip Conley Nayla Al-Khaja, producer and director Nayla is from Dubai, the first producer and director in the United Arab Emirates 35 years [Keep Reading...]

GEL 2008: Day 2, Session 3 “Make”

[Also check out other GEL 2008 posts: Day 1; Day 2, Session 1 "Connect"; Day 2, Session 2 "Twist"; Day 2, Session 4 "Success"] Session 3: Make Speakers: Alex Lee, Terry Border, Sam Brown, Bill Gurstelle, Rhett and Link Alex Lee, President of OXO OXO created by a man who needed more comfortable cooking utensils [Keep Reading...]

GEL 2008: Day 2, Session 2 “Twist”

[Also check out other GEL 2008 posts: Day 1; Day 2 Session 1 "Connect", Session 3 "Make", Session 4 "Success"] Session 2: Twist Speakers: Bridget Duffy, George Vaillant, Lelavision, Natasha Schüll Twist: taking the familiar and adding something unexpected Bridget Duffy, Chief Experience Officer of Cleveland Clinic She’s bringing good experience into health care Shows [Keep Reading...]

GEL 2008: Day 2, Session 1 “Connect”

[Also check out other GEL 2008 posts: Day 1; Day 2 Session 2 "Twist", Session 3 "Make", Session 4 "Success"] For the first time, Day 2 of Good Experience Live (GEL) was held at The TimesCenter, the ground-level theater in the new New York Times building in Times Square. If you follow me on Twitter, [Keep Reading...]

GEL 2008: Day 1 “Experiences”

[Also check out other GEL 2008 posts: Day 2 Session 1 "Connect", Session 2 "Twist", Session 3 "Make", Session 4 "Success"] It’s been a long day and I’m really tired, but I wanted to capture the great experience I had before I head off to bed. Naturally it was at Good Experience Live, a.k.a. GEL, [Keep Reading...]

IA Summit 2008: “Checking for feel of your UI with an interaction audit”

I always love hearing case studies from client-vendor partnerships. In “Checking the feel of your UI with an interaction audit,” Josh Damon Williams from Hot Studio presented the work his company did with Peter Stahl‘s user experience team at eBay. Twitter notes here: Peter Stahl separates feel from the phrase “look and feel” — it’s [Keep Reading...]

IA Summit 2008: “Designing with Patterns in the Real World: Lessons from Yahoo! and Comcast”

Christian Crumlish of Yahoo! and Austin Govella of Comcast joined together at this year’s IA Summit to discuss their use of design patterns. Here are my Twitter notes: Christian Crumlish: Starting off with Christopher Alexander’s “A Pattern Language” Reference to Jennifer Tidwell’s “Designing Interfaces” Yahoo’s Pattern Library (which Christian curates) launched in 2005. Article by [Keep Reading...]