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Whit Hour – Week 14

Thank you so much to the ~27 people who showed up for the fourteenth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour. Whit [Keep Reading...]

Whit Hour – Week 13

Thank you so much to the ~29 people who showed up for the thirteenth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour. Whit [Keep Reading...]

The 5-Year Anniversary of My LLC

With all of my elation yesterday, I completely forgot to acknowledge that on August 3, 2005, I signed the paperwork that established my LLC. I was 7 months into my first full-time job at Digitas, and struggling to make ends meet. Since friends and family were already asking me to “just help them” with their [Keep Reading...]

Whit Hour – Week 12

Thank you so much to the 35 people who showed up for the twelfth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour (new [Keep Reading...]

Introducing StartUXs

I’m very excited to be the guest author on this week’s 52weeksofUX, a blog by Josh Porter and Josh Brewer, two people I greatly admire. My topic is the increasingly crucial role that user experience design plays in the success of a startup. I called the piece StartUXs (get it? startups with an X instead [Keep Reading...]

Do Not Underestimate the Power of a Great PM

Brett Harned is one of the best project managers I’ve ever known. I have the pleasure of working with him at Happy Cog, and getting to watch his skills put to work for the benefit of our team and the client team alike. Despite being an adamantly behind-the-scenes kind of guy, he recently started blogging [Keep Reading...]

Whit Hour – Week 10

Thank you so much to the 35 people who showed up for the tenth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.justin.tv/whitneyhess. Whit [Keep Reading...]