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Doing business as Vicarious Partners

It is with tremendous excitement and huge dreams for the future that I am finally ready to announce that I have formally changed the name of my company to Vicarious Partners™. This new name much better reflects my mission to help organizations build deeper connections amongst colleagues and customers in an effort to deliver the [Keep Reading…]

User Experience is Not Enough

Designing the product is all for naught if you don’t first take the time to design the organization. — Whitney Hess (@whitneyhess) April 20, 2012 I’ve been a user experience designer for the entirety of my career. And in the decade I’ve spent doing this work, I have discovered that there is only one universal [Keep Reading…]

Six Cities in Sixty Days

I have had an incredible (and staggering) two months. It began with a trip half-way around the world to Hong Kong, the furthest I’ve ever traveled, to speak at UX Hong Kong. I presented my talk Design Principles: The Philosophy of UX and gave my Creating a Culture of UX half-day workshop as well. I [Keep Reading…]

I’m off to SXSW 2012 to speak and play

Four years ago I had never even heard of South by Southwest, and now I’m on a plane heading to Austin for my 4th time attending and 3rd time speaking at the most raucous and depraved interactive technology festival on the planet. I mean that in the best way possible :) I’m trembling with excitement [Keep Reading…]

I’m off to UX Hong Kong

A little over a year ago, I wrote a blog post titled I Wish I Were Going to UX Hong Kong and now I find myself sitting at the gate waiting to do just that. I am on my way to speak at UX Hong Kong! My life never ceases to amaze me, and this [Keep Reading…]

Business or Pleasure?

I arrived into Newark Airport from Tel Aviv at 4:45am ET, having been awake for 30 hours straight. U.S. Customs was rather empty so early in the morning. I approached the agent, handed him my passport, and waited for the inevitable inquisition: “Were you in Israel for business or pleasure?” Never has the question struck [Keep Reading…]

What I Did on My Summer Vacation

You might have realized I haven’t been here in a while. That’s because I’ve been everywhere else. I spent my summer doing deeply meaningful client projects and traveling the world sharing my passion for making people’s lives better. I met a ton of interesting new people along the way — people who inspired me to [Keep Reading…]