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What I Did on My Summer Vacation

You might have realized I haven’t been here in a while. That’s because I’ve been everywhere else. I spent my summer doing deeply meaningful client projects and traveling the world sharing my passion for making people’s lives better. I met a ton of interesting new people along the way — people who inspired me to [Keep Reading...]

Catching Up on Pleasure and Pain

Welcome! If it’s your first time here, you probably arrived via a link to a single post and may not have a full picture of the things I write about. If you’re interested in learning more about me, here’s a selection of posts that can speak to my broader vision about user experience and my [Keep Reading...]

Follow-up to “You’re not a user experience designer if…”

The blog post I wrote about six weeks ago titled, You’re not a user experience designer if…, got way more attention than I ever could have predicted — in fact, I think it got the most traffic of any post I’ve ever written. Sure, it’s an antagonistic title and that always gets people riled up. [Keep Reading...]

Lifework — A philosophy, a lifestyle, a revolution

Around this time three years ago, I started considering the possibilities of being independently-employed for the first time. Quite honestly it had never even really occurred to me before I met people who were doing it — and were happy, successful and encouraging. It wasn’t until August of that year that I actually took the [Keep Reading...]

Pleasure and Pain turns 3

Three years ago, I was feeling stagnant and purposeless. I wasn’t happy with the direction of my career and I didn’t know what to do about it. Without a clue what it was, I joined Twitter, and three days later I started this blog. January 10, 2008. This is a tough day for me to [Keep Reading...]

Pleasure and Pain’s Most Popular Posts of 2010

I hate end-of-year roundups. But they’re contagious, so I just can’t help myself. Here are the most tweeted, most commented posts I wrote this year. I hope you like them, too. The UX Design Process for the Boxee Beta January 27, 2010 175 tweets, 23 comments More than a year ago I very proudly announced [Keep Reading...]

Whit Hour – Week 21

Thank you so much to the ~28 people who showed up for the twenty-first week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour. Whit [Keep Reading...]