web analytics

Client Matters: Does Your Client Need a Consultant or an Agency?

I’ve started a new column called Client Matters on UXmatters, a web magazine about user experience. Every other month I’ll give UX professionals an honest look at managing relationships with clients and provide some tips on how to turn unpleasant situations into winning ones. The first article in the column starts at the beginning: first [Keep Reading…]

Volume 1, Issue 1 of the Journal of IA

The very first issue of the Journal of Information Architecture was published yesterday, after much dedication and tirelessness from contributors around the world. The Journal of Information Architecture is a peer-reviewed scholarly journal. Its aim is to facilitate the systematic development of the scientific body of knowledge in the field of information architecture. The long [Keep Reading…]

My Interaction 09 recap on Boxes and Arrows

Interaction 09, IxDA’s 2nd annual conference, took place in Vancouver this year in early February. As usual, I live-Twittered most of the sessions and posted the tweets here on the blog: Day 1 | Day 2 | Day 3. The NY chapter of IxDA hosted an Interaction 09 recap event for those who were unable [Keep Reading…]

In the Press

Inspired by my good friend Matthew Knell, I’ve added a Press page to this site to highlight some of the awesome articles in which I’ve been mentioned. I always get a thrill when asked to contribute my thoughts as a user experience designer or to be featured for my work. It’s truly an honor. If [Keep Reading…]

Interviewed for “Facebook, Google, and the data design disaster”

Big thanks to Caroline McCarthy for interviewing me for her latest CNET article, “Facebook, Google, and the data design disaster” featured in her column The Social. Caroline asked me what I thought of the new Facebook homepage redesign, as well as Google’s apparent obsession with data (above good design, as exposed by designer Douglas Bowman [Keep Reading…]

10 Most Common Misconceptions About User Experience Design

A couple months ago, the lovely Sharon Feder asked me if I would be interested in being a guest writer for Mashable. As I’m sure you can imagine, I jumped at the chance. I’ve been a fan of Mashable for a long, long time and kind of always hoped I’d get to write for them. [Keep Reading…]

I’m Quoted in the New York Observer

Out of the blue this weekend I received an e-mail from Gillian Reagan, a reporter for the New York Observer, asking if she could interview me for a story on profile pictures. She mentioned that she’s been following this little ol’ blog for a while (which was very exciting) and knows that I write a [Keep Reading…]