Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

In the Press

I’m honored to be able to contribute my thoughts as a user experience designer or to be featured for my work. Here are some select articles in which I have been mentioned. Thank you.

Personal Mentions


Fortune / CNNMoney.com
05/20/2010
Hey Facebook! Here’s your privacy redesign

We asked several leading user experience designers how they’d overhaul the social network’s obtuse privacy settings interface if given the chance. Here, in their own words, are their innovative solutions.


Mashable
04/20/2009
Social Media Hub: New York

Whitney Hess [@whitneyhess] is an independent user experience design consultant working with Happy Cog, boxee and other companies putting people first. She’s an active member of the NYC social media scene.


CNET
03/27/2009
Facebook, Google, and the data design disaster

“It makes you feel like there’s a lot more to digest, and it’s all happening right now,” said Whitney Hess, a New York-based user experience consultant. “It’s a bit of an information overload because it takes up almost all of the real estate of the entire home page.”


New York Observer
04/02/2009
Can Social Media for Social Change Reinvent Charity Work? Maybe!

But for their part, city tech folks are not just attending the April 3 evening, but also donating their time and services for a silent auction. For example, Lisa Lacy, a Huffington Post food blogger, is donating a one-on-one cooking lesson; Whitney Hess, a user experience designer, is offering her services; and Fred Wilson, managing partner of Union Square Ventures, will host a “private power lunch.” “That’s probably the highest, most valuable donation they can give—their time,” Mr. Knell said.

New York Observer
01/12/2009
It’s Geek to You, but Not to Them: Meet the Early Adopters

“Because there are so many more online communities and social networking programs and everything, it’s probably a lot easier for a typical, mainstream, everyday technology user to know someone who is an early adopter,” said Whitney Hess, a user experience designer who helps companies make their product more friendly for the mainstream. “They’re hearing about the evolution of early products much more than they used to. Everyone wants to know about the latest and greatest.”

New York Observer
12/16/2008
A 25-Year-Old Boy Wonder Wants to Make This a Tech Town

This week, Mr. Westheimer is consulting with Mr. Heiferman and Dawn Barber, the NYTM’s co-organizer, to map out a strategy and build an advisory board before the next Meetup, on Jan. 6. He’s also trying to woo folks onto his Organizer Board. He’s already called on Charlie O’Donnell—the CEO of Path101, a Web site that helps people find their best career moves through social networking—to lead the tech education sector, and Whitney Hess—a user experience designer and social networking expert—to be an ambassador for designers.

New York Observer
12/02/2008
Superstar Avatars

“In the age of spamming, the profile picture gives you credibility,” said Whitney Hess, a user-experience designer who often blogs about social media’s impact on the human experience on her blog, Pleasure and Pain, in a phone interview with The Observer last week. “It shows people that you’re real.”

Mentions with Boxee


ReadWriteWeb
03/25/2009
An Inside Look Into Boxee’s Systematic UX Overhaul Process

One product with one of the hottest new interfaces available is the new Boxee Beta software which allows for streamlined local and Web media viewing. Whitney Hess is the user experience (UX) designer behind the framework of the Boxee interface, and recently on her blog Pleasure and Pain she described the systematic process she went through to design it.


New York Times
03/25/2009
There’s Something About Boxee

Whitney Hess, a consultant for Boxee, who has been surveying testers of the service, revealed some of the changes the company would be making in its next version. High on the list were tighter controls over notifications and filters for sexually explicit content.


Contentinople
03/25/2009
Boxee Adds Pandora, Announces New Hulu Workaround

In addition to giving an update on Boxee’s most recent additions to its platform — which is currently still in alpha testing — Ronen and Boxee user experience designer Whitney Hess provided a preview of what users can expect during the application’s beta release.


Technologizer
03/26/2009
Boxee Gears Up For Beta Debut

8. A better user interface. I am of the opinion that the user interface of Boxee is a little clunky. The company has brought on board an user interface manager, Whitney Hess, which is in charge of giving the application a facelift. Unfortunately, they did not have the beta finished enough before the NYC meetup, so we didn’t get to see any mockups.


New York Observer
03/26/2009
Boxee Brings Back Hulu; Plans on Being Released on a Device by 2010

Mr. Ronen and Whitney Hess, Boxee’s user experience designer, also presented a preview of what Boxee’s beta version will look like, including a more customizable home screen, a global search for shows instead of sifting through content providers’ channels (right now you can only find 30 Rock if you go to NBC’s page, for example) and improved social networking capabilities.


The Plan8 Podcast
4/21/2009
Boxee Interview

The Plan8 Podcast’s host Patrick Roanhouse got to inverview Boxee CEO Avner Ronen, Boxee Head UI Designer Whitney Hess, and Boxee Communications & PR officer Andrew Kippen

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