Last May I was given the great privilege to write a sidebar in Christian Crumlish and Erin Malone’s fabulous new book, Designing Social Interfaces. The topic I was asked to write about is “onboarding” — designing welcoming experiences for new users by easing them in. You might have seen a couple blog posts that I’ve [...]
Entries Tagged as 'Social Networking'
Onboarding: A Sidebar in “Designing Social Interfaces”
October 6th, 2009 · 11 Comments · Design, Pleasure, Social Networking, User Experience
Tags:Books·Design·Onboarding·Patterns·Pioneers·Pleasure·Social Networking·User Experience
Twitter’s Most Moronic Change: Removing @ Reply Settings
May 12th, 2009 · 83 Comments · Pain, Social Networking, Twitter, User Experience
I’m furious. Absolutely astounded and ready to scream. Why? Because Twitter just announced a drastic change to their service that will forever affect how people interact with the stream. They have effectively removed all discoverability of new people to follow and connect with, thereby destroying the very element that made Twitter the powerful networking tool [...]
Please help me feed hungry New Yorkers #tenbuckthursday
March 26th, 2009 · 2 Comments · Social Networking
As you might already know, I’m involved with a great organization called Social Media for Social Change that takes advantage of the connections we make online in order to produce face-to-face fundraising events around the country.
The first Social Media for Social Change fundraising event in New York City will be held on the evening [...]
Why the new Skittles website is ridiculous but I don’t actually care
March 3rd, 2009 · 12 Comments · Customer Experience, Social Networking, Twitter
Skittles is one of my favorite candies. I love opening up a fresh pack, finding one of each color and squishing them together to make a rainbow. It just makes me happy.
I’ve been eating Skittles my whole life and I’ve been on a computer my whole life, and yet never in a million years [...]
Tags:Branding·Customer Experience·Pleasure·Social Networking·Twitter
The Stranger Aversion
June 5th, 2008 · 5 Comments · Social Networking
Social media has created a world in which everyone is interconnected. Forget six degrees of separation; we’re probably down to three. So have we completely lost the notion of a stranger?
Charlie O’Donnell, CEO of Path 101, recently wrote a post on his personal blog about the shift towards using social systems to connect with pre-existing [...]
