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Being a godmother is like being a user experience designer

On April 18, 2010, Griffin James Lam Konig was born at North Shore University Hospital in Manhasett, NY, weighing in at 7 lbs 13 oz. Griffin’s mom Donna is the 39-year-old daughter of my childhood babysitter Theresa (who I’ve always called T-T). The day after Griffin came home from the hospital, twenty-seven years after Theresa [Keep Reading…]

Questions show passion, not doubt

I was recently contacted by someone to contribute to a project they’re working on. It was a well-connected and well-respected person whose work I’ve followed for years, so naturally I was quite excited by the inquiry. The initial email was a bit sparse — describing the project in just a couple sentences — and while [Keep Reading…]

SXSW Interactive: Never As Good As the First Time

I’m behind on summing up my thoughts on this year’s SXSW Interactive. A lot of people have panned the conference, saying “SXSW sucks,” “SXSW is dead,” and more constructively, “the conference isn’t that good.” Fast Company called the keynote with Twitter co-founder and CEO Evan Williams, “the most horrifically devastating keynote presentation in SXSW history,” [Keep Reading…]

Can Leadership Be Learned?

The words both start with L-E-A, but can leadership really be learned? As a consultant, I have the pleasure and challenge to work with a variety of different teams. I am a team of one, but I collaborate with agency teams (such as Happy Cog, whom I’m working with on the US Holocaust Memorial Museum [Keep Reading…]

I admit it: I’m always five minutes late. And it stops now.

I was just smacked in the face by a recent blog post by my dear friend Jeffrey Zeldman, Free advice: show up early, about the consequences of being late to client meetings. Why? Because it forced me to finally fess up to one of my major flaws: I’m always five minutes late. Sure, five minutes [Keep Reading…]

I am (more than?) a bunch of adjectives

I think like a lot of us, I have an incessant need to see myself reflected by others in order to believe that I am who I think I am. Positively and negatively. I save adjectives like souvenirs, reminders of when I got them and from whom. I wear them as badges, as armor. When [Keep Reading…]

Happy New Year to You

2010 is here and I can hardly believe it. A new decade. A new period of time to look forward to with high expectations and even higher hopes. At this time…. …ten years ago, I was starting my last semester of high school and looking forward to the freedom of college. …five years ago, I [Keep Reading…]