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Designing Yourself

At some point along the way, I realized I was putting so much energy into growing my business that I was stunting my own growth. All of the decisions I made were to benefit the work, not the woman. I’ve designed hundreds of digital experiences, I’ve designed dozens of organizational experiences, but what effort have [Keep Reading…]

Email is People

We all complain about too much email. We just can’t find the time to get to it all. Too many emails, too much to read through. We already have too much to do. Inbox Zero. GTD. Three sentences. Email bankruptcy. We keep telling each other that email is stress, it’s a necessary evil, it is [Keep Reading…]

I’m Going Home

Home. The last year of my life has been an exploration of that word. I came to a point where I finally had to admit that I no longer felt at home, in my home, in my city. And in a search for a new home, I had to admit that I no longer felt [Keep Reading…]

War Stories: Stories of War

[Originally published in the series War Stories on Steve Portigal’s All This Chittah Chattah] I interviewed Holocaust survivors. Four words that still send shivers down my spine. Their stories were meant to shape my research; they ended up shaping me. It was the project of a lifetime. I was asked to conduct user research for [Keep Reading…]

The truth about the presentation process

Having the opportunity to speak to an audience who cares what you have to say and believes they can learn something new from you is a totally surreal experience. Especially when you consider that months of work pours out of you in under an hour. I’ve been speaking at conferences since the fall of 2008. [Keep Reading…]

Speaking Up

Two days ago, a prominent designer named Sarah Parmenter published a post titled Speaking Up, in which she revealed the horrific harassment she has endured as a public woman in technology. Sarah and I have spoken at the same conferences and share a lot of the same friends, and I have admired her ability to [Keep Reading…]

Today marks 5 years on Twitter

I can hardly believe that the year is 2013 and today is the 5th anniversary of when I joined Twitter. It may seem like a silly thing to celebrate or even recognize, but to me it’s a moment to remember when things changed forever. My life has taken many twists and turns over the last [Keep Reading…]