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My New Mexico Travelogue

Earlier this month I spent seven amazing days in New Mexico on a solo vacation to celebrate my 27th birthday. No computer. No email. No boyfriend. Just a rental car, my cameras and a few maps. It was a wondrous experience to be alone in the vast spaces of the West. I saw and did [Keep Reading...]

Strategy Starts with Honesty

I always make a point of encouraging my clients to have a strong vision and a strategy for achieving that vision before they set out to design their products. I need to start practicing what I preach. It’s been 11 months since I went solo and the past year has been a whirlwind. I’m fortunate [Keep Reading...]

@whitneyhess on Acela Express

When Jeffrey Zeldman uploads your photo to Flickr, you blog it. @whitneyhess on Acela Express Originally uploaded by Jeffrey Zeldman

April Fools jokes around the web — causing user pain?

Shockingly, a bunch of people really believed that I was putting my career as a user experience designer on hold in order to become a motivational speaker. But there have been much bigger jokes floating around the web today in honor of April Fools’ Day, some of which are cute and silly, and others of [Keep Reading...]

An important announcement for my 300th post

It has been almost 15 months since I started this blog. When I started it, I felt like I had plateaued in my career and needed the next uphill climb. Since then I have come out of my shell, made a lot of friends in the user experience and greater tech communities here in NYC [Keep Reading...]

My high school computer science homework

As some of you may know, I was computer scientist before I was a user experience designer. Because I was always on the computer, I was persuaded by an 8th grade teacher to enroll in the one high school computer science class when I entered the 9th grade, and I loved it so much that [Keep Reading...]

My favorite terms from The Dictionary of Corporate Bullshit 2008 — Part 1

Today as I was cleaning up my desk, I found my old 2008 Page-A-Day Calendar of The Dictionary of Corporate Bullshit. I used to have it on my desk at Liquidnet and got a huge kick out of lamenting a new bullshit term every day. The definitions are hilarious and merciless. Sometimes the terms were [Keep Reading...]