I am Jewish. If you know me personally or have followed me online for any period of time, you should already know this. Being Jewish is a central part of my identity. It’s not just a religion or belief system I follow, or how I was raised—it’s who I am. It’s literally in my blood. [Keep Reading…]
The 10th Anniversary of Christy’s Death
Today is 10 years since my coaching instructor Christy Svanemyr’s tragic death. My heart is with her husband Vegar Svanemyr and daughter Isa, sister Suzanne Moses Kanick and family in their grief and remembrance today and every day. I remember her dancing with abandon in the classroom on Geary, and flashing that thousand-watt smile. She [Keep Reading…]
Featured Guest on Sprints & Milestones
It’s not often I share my stories of utter embarrassment, clumsiness, and defeat. But when my fellow Happy Cog alumni Brett Harned and Greg Storey asked me to be on their podcast Sprints & Milestones to talk about one of my “failures,” this is the one that immediately came to mind. And it’s a [Keep Reading…]
In Memoriam: Barbara and David Young
It’s been a rather intense week. My glamorous Great Aunt Barbara passed away on Monday, just five weeks after we laid her husband to rest, my beloved Uncle Davey. They were inseparable in life, and now are together again forevermore. Dave is the youngest of my maternal grandmother’s siblings. Their entire generation is now gone [Keep Reading…]
What UX did or didn’t do
Some usual suspects are engaged in a feverish discussion on what UX “did” to this or that related practice — and now is the time to stop it from further destruction! Let’s be clear: UX cannot do anything to anyone. UX is two letters of the alphabet, representing a philosophy, a process, a practice of [Keep Reading…]
My Year to Live
I am so excited to be one of the bakers over at The Pastry Box Project for 2014. The collection of authors is astounding and I’m very grateful to be among them. I’ll be published on the 10th of every month, so keep your eyes peeled. For my first piece, My Year to Live, I [Keep Reading…]
On Losing a Teacher: Remembering Christy Svanemyr
I was camping in Acadia National Park when I got the news. As we pulled onto the highway, I regained cell service for the first time in two days and my phone buzzed with incoming emails. I had promised myself a week away from email, but scrolled through them quickly just to make sure there [Keep Reading…]
War Stories: Stories of War
[Originally published in the series War Stories on Steve Portigal’s All This Chittah Chattah] I interviewed Holocaust survivors. Four words that still send shivers down my spine. Their stories were meant to shape my research; they ended up shaping me. It was the project of a lifetime. I was asked to conduct user research for [Keep Reading…]
“I Don’t Have Time to Lead”
I considered it a personal failure when I learned that a client team I’ve been coaching for the last several months has recently been working on deliverables without my knowledge. They haven’t asked for feedback and it hasn’t appeared on any project schedules. Where did I go wrong? In a chat with the product manager, [Keep Reading…]
The truth about the presentation process
Having the opportunity to speak to an audience who cares what you have to say and believes they can learn something new from you is a totally surreal experience. Especially when you consider that months of work pours out of you in under an hour. I’ve been speaking at conferences since the fall of 2008. [Keep Reading…]
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