Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Pain'

Photo of the day: Visualizing Genres

June 17th, 2010 · 7 Comments · Gadgetry, Pain, Photography, User Experience

Hotel alarm clocks are usually a big pain in the butt. Hampton Inn aims to fix all that — and takes simplicity to inconceivable levels.
They go so far past easy to use and intuitive that they come back around to obscure and pointless.
They visualize musical genres.

Columns for Classical
Stream for Soft Rock
Cows for Country
Cadillac for Oldies
Bleachers [...]


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Photo of the day: The corner of W 13th St and W 4th St

June 16th, 2010 · 1 Comment · Accessibility, Pain, Photography

For anyone who’s ever been to Manhattan, or perhaps even heard of Manhattan, chances are you know that our roads are based on a grid — Streets are east-west and are numbered, Avenues are north-south and are numbered or named.
62nd Street and 2nd Avenue
106th Street and Park Avenue
1st Street and 1st Avenue
You get the picture. [...]


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Photo of the day: Back in 30 minutes

June 15th, 2010 · 2 Comments · Customer Experience, Design, Pain, Photography

Time has always bothered me; I don’t really believe in it. It’s a human invention, a representation of reality. Now the passage of time, that’s something I can believe in. You can feel it. You can measure it. But it’s always, ALWAYS, relative to something else. Like when you’re in the train station waiting for [...]


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Photo of the day: A man in need of an iPad

June 11th, 2010 · 3 Comments · Accessibility, Pain, Photography, User Experience

…or a Kindle, or a nook.
I recently spotted this man at a Starbucks in SoHo.

He was clearly settled in for the day, his keyboard propped up against the wall behind him, feet kicked up, book in hand…and in the other hand, a magnifying glass to help him read the damn thing.
That very same day, I [...]


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June 11th, 2010 · 6 Comments · Pain, User Experience

I met a really nice guy at STC Summit named Eric Roberson [LinkedIn] [Twitter]. He attended my Evangelizing Yourself talk, and was apparently very moved by it (which moved me).
The next day when I saw him in another session, he took out his phone to show me something he’d discovered earlier in the day. When [...]


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