Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Industry'

Meet me at NYC’s Internet Week 2010

June 7th, 2010 · No Comments · Community, Events, Industry

Internet Week 2010, starting today and ending on Sunday, is a wide array of events all around NYC raising the profile of our ever-growing tech industry.
I’ve been generally underwhelmed by the daytime offerings, but will be out and about each night.
Where you can find me (and if you see me, say hello!):
Monday, June 7
Zappos CEO [...]


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Old Guard Versus New Guard: An Interview by Tom Johnson

June 2nd, 2010 · 1 Comment · Community, Industry

While at STC Summit in Dallas a month ago, Tom Johnson, a technical writer for the LDS Church in Salt Lake City, asked if he could interview me for his blog I’d Rather Be Writing.
From Tom’s blog post:

In this videocast, I talk with Whitney Hess at the STC Summit in Dallas about her perspective on [...]


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Volume 1, Issue 1 of the Journal of IA

May 6th, 2009 · No Comments · Articles, Industry

The very first issue of the Journal of Information Architecture was published yesterday, after much dedication and tirelessness from contributors around the world.

The Journal of Information Architecture is a peer-reviewed scholarly journal. Its aim is to facilitate the systematic development of the scientific body of knowledge in the field of information architecture.
The long term [...]


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Meet me at IA Summit 2008

April 9th, 2008 · 2 Comments · Community, Industry

Tomorrow afternoon I’m heading down to Miami, FL to attend IA Summit 2008, a conference for information architects. While I don’t strictly call myself an IA, information architecture is a very important part of what I do as a user experience designer. Many of the most influential leaders in our field will be speaking or [...]


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Design — Architect — Engineer

April 4th, 2008 · 3 Comments · Industry

I’m talking about the verbs, not the nouns. To design. To architect. To engineer. These words are often conflated — a common source of despair for those of us in the related fields, misunderstood and misidentified.
This issue has been tackled by many people far more seasoned and insightful than me. But if I may be [...]


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