Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries Tagged as 'Articles'

Fulfilling My Dreams, and Saying No Along the Way

August 3rd, 2010 · 31 Comments · Articles, Career, Pleasure

I am crying. And I am desperately trying not to smear the mascara I just put on.
I’m emotional this morning (well, more emotional than normal) because a professional dream of mine has been fulfilled: I’ve been published by A List Apart.
I read A List Apart when I was in college and needed to understand the [...]


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When You Startup With UX

July 24th, 2010 · No Comments · Articles

On Wednesday, UX Magazine published my article, When You Startup with UX — a look into how a few successful startups are integrating user experience practices.
I posed 5 questions to 5 people (4 folks at 3 different startups and 1 venture capitalist) to find out how they think about UX and what it means [...]


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Facebook Privacy Settings Redesign on Fortune.com

May 28th, 2010 · 3 Comments · Articles, Design

Last week, Fortune.com (CNNMoney.com) published an article and screenshot gallery titled Hey Facebook! Here’s your privacy redesign, and I was fortunate enough to have my work included in it.

Reporter JP Mangalindan reached out to me a few weeks ago and asked me to mock up a couple ideas for how Facebook could redesign its complicated [...]


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My 20 Guiding Principles for UX Design on Monster.com’s InsideTech

March 26th, 2010 · 3 Comments · Articles

Last month I mentioned that UX Magazine would now be syndicating some of the content from Pleasure and Pain. A couple weeks ago they republished my Guiding Principles for UX Designers post, which then in turn got picked up by Monster.com’s InsideTech, a “meeting place for IT professionals.”

The article has more than 2,600 views in [...]


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See For Yourself on Johnny Holland Magazine

March 18th, 2010 · 1 Comment · Articles, User Experience

Yesterday the wonderful Johnny Holland Magazine published my essay, See For Yourself: About the Power of Observing.

The article, or more accurately, rant, is all about how imperative it is for user experience designers to actively observe the world around us on a regular basis. Re-reading it now, it feels quite different than most of my [...]


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