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The 100 Most Influential Tech Women On Twitter

Thank you to Business Insider for listing me among the 100 most influential tech women on Twitter. Proud to be number 76! I’m usually a skeptic about these sorts of lists (even when I’m on them). For this one, Business Insider used PeerIndex, a social media analytics tool that assigns users a score of 0-100 [Keep Reading…]

Foreword to Digital Product Management

Digital Product Management: Design websites and mobile apps that exceed expectations written by Kristofer Layon was published by New Riders earlier this year. It’s a wonderful book on the product management process, from understanding the market and defining your value, to prioritizing features and creating a roadmap, to testing an MVP and measuring your success. [Keep Reading…]

User Experience Coaching for Drupal.org

Yesterday the Drupal Association announced that I will be their user experience coach for the reinvention of Drupal.org. It is such an honor to have been awarded the opportunity to guide their extensive user research and product strategy initiative over the next several months. Many organizations would prefer to outsource to agencies to solve their [Keep Reading…]

Equality and Transparency at Conferences

Yesterday I received information that speakers at GiantConf were being unequally compensated. [Their response] I did not take the news well. I got angry and I reacted harshly rather than respond with mindfulness and compassion. Feeling deceived, I went to a negative place rather than attempt to make the situation positive. I appreciate that the [Keep Reading…]

Who Do We Think We Are?

In my April contribution to The Pastry Box Project, Who Do We Think We Are?, I share my frustration with the rampant intellectual bullying I have observed in our community, and how I’ve overcome my own tendency to contribute to it. Now we’ve all heard the saying about the cobbler’s children having no shoes, and [Keep Reading…]

My 10 Principles for Designing Organizations on Huffington Post

Last month I got the green-light all the way from the top to publish my writing on Huffington Post. I don’t know the exact numbers, but according to comScore in August 2013, Huffington Post had upwards of 46 million monthly U.S. unique visitors and 78 million monthly global unique visitors. That’s about 3 times the [Keep Reading…]

My 10 Principles for Designing Experiences Applied to Designing Organizations

It’s hard to believe that it was way back in 2011 when I first began giving my presentation Design Principles: The Philosophy of UX. Three years later, I’ve given that talk at more than a dozen conferences around the globe, from Hong Kong to Bogotá to Tel Aviv and beyond. It has been a tremendous [Keep Reading…]