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Speaking Up

Two days ago, a prominent designer named Sarah Parmenter published a post titled Speaking Up, in which she revealed the horrific harassment she has endured as a public woman in technology. Sarah and I have spoken at the same conferences and share a lot of the same friends, and I have admired her ability to [Keep Reading…]

Why CAPTCHAs Fail on Marketplace

American Public Media’s popular program Marketplace ran a story on Friday about Ticketmaster finally removing CAPTCHAs from their ticket-buying process. Reporter Sally Herships contacted me to share my thoughts. Captcha-22: When online security hurts sales CAPTCHAs demonstrate that a company cares more about thwarting spam than they do about making things easy for their customers. [Keep Reading…]

5 Years of Pleasure and Pain

It’s absolutely incredible to me that five years have passed since I started this blog. Five years feels like an eternity on the Internet, and yet it still feels so new. This is the place where I explore new concepts, share my experiences and insights, and examine my position on a slew of issues across [Keep Reading…]

Today marks 5 years on Twitter

I can hardly believe that the year is 2013 and today is the 5th anniversary of when I joined Twitter. It may seem like a silly thing to celebrate or even recognize, but to me it’s a moment to remember when things changed forever. My life has taken many twists and turns over the last [Keep Reading…]