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I’ve been thinking a lot lately about how to define your audience, how to name them. We all know that if you design for everyone, you end up designing for no one. But demarcating a group of people can be a real struggle, especially since people exhibit different behaviors in different situations — one of [Keep Reading...]

Thanks is never enough

Thank you to Mr. Dan Kramarsky who in the eighth grade suggested that I elect to take the Computer Science class in ninth grade. Thank you to Mr. Charles Rice who let me take his one Computer Science class for all four years of high school, and encouraged me to consider applying to Carnegie Mellon [Keep Reading...]

Whit Hour – Week 20

Thank you so much to the ~22 people who showed up for the twentieth week of Whit Hour — my weekly one-hour video chat to answer any and all of your questions about user experience, consulting, and whatever else you throw at me. Tune in every Monday night from 10-11pm Eastern Time at http://www.livestream.com/whithour. Whit [Keep Reading...]

What are you worth?

Perhaps not coincidentally, I had two totally separate conversations on Sunday within the same theme: how much should I charge? Later that day I tweeted: Several folks responded that they’d like to hear more about my reflection in a blog post, so here it is. One conversation was with a friend who’s interviewing for a [Keep Reading...]

A Plan of Action

“For which of you, intending to build a tower, does not first sit down and count the cost, whether he has enough to finish it?” — Luke 14:28 It’s not every day I quote the Bible. All the rarer that I quote from the New Testament, given the fact that I’m Jewish. But I happened [Keep Reading...]

Literally Desperate

There’s something I have to metaphorically get off my chest. You literally don’t have a clue what “literally” actually means. Literal is defined as: actual; absolute. Literally is defined as: in the explicit meaning of the word; without embellishment or exaggeration; not as an idiom or metaphor. I’m not the first person to plead this [Keep Reading...]

Recent Reads – 10/30/2010

Here are the most recent additions to my Delicious bookmarks. Hope you enjoy, and please share your thoughts in the comments. Studio612A Internthe swissmiss studio needs you! Paris vs New York, a tally of two citiesmy two loves — via @swissmiss Digg To Layoff 37% Of Staff, Product Refocus ImminentYes, uninformed redesigns can kill POTD: [Keep Reading...]