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Client Matters: Needs + Resources + Location + Schedule + Budget = Scope

This post is two months overdue. Somehow I never linked to the third article in Client Matters, my bimonthly column in UXmatters, where I give UX professionals an honest look at initiating and managing relationships with clients. Published in December 2009, the article is titled, Needs + Resources + Location + Schedule + Budget = [Keep Reading…]

Recent Reads – 1/30/2010

Here are the most recent additions to my Delicious. Hope you enjoy. Falling in Love with UX | innonateNate Westheimer, VP of Product at Anyclip and organizer of NY Tech Meetup, has finally learned the value of UX An Inside Look Into Boxee's Systematic UX Overhaul Process – ReadWriteStartMy UX design process for the Boxee [Keep Reading…]

Domino’s Pizza: Be Inspired By Your Harshest Critics

We all know that Domino’s Pizza isn’t exactly a New York slice. But when Domino’s finally realized just how many people hate their product, they did something drastic about it. Watch the video below. Whatever you think about Domino’s Pizza, whatever you feel about the brand, you have to admit one thing: it takes a [Keep Reading…]

ReadWriteWeb on my Boxee beta UX process, and other thoughts

On Wednesday I posted an extensive behind-the-scenes look at the user experience design process I used when Boxee hired me to help them get from alpha to beta: The UX Design Process for the Boxee Beta. To my utter joy, ReadWriteWeb featured my work in their ReadWriteStart channel, focused on startups: An Inside Look Into [Keep Reading…]

The UX Design Process for the Boxee Beta

More than a year ago I very proudly announced that Boxee, the much-loved social media center software company, had hired me as the user experience designer for their beta. In the five months that I worked with them, I conducted user interviews and usability testing to identify people’s needs, behaviors and frustrations, and redesigned the [Keep Reading…]

A Q&A with the Speakers of UX London

I’m psyched to be hosting a workshop at UX London titled Creating a Culture of UX. To help promote the event, the fine folks at UX Booth posed a few questions to the UX London speakers. A Q&A with the speakers from UX London was published today. UX Booth will be updating the post as [Keep Reading…]

Photo of the day: LLUP to open

Peace & Love Café is one of my favorite local spots. They’ve got free wi-fi, amazing sandwiches, and lots of comfy seating. The perfect alternative to a Starbucks. And how can that name not make you feel great? I’ve been going to Peace & Love for several years, and always noticed that their inner door [Keep Reading…]