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Who is Andrew Hinton’s mentor?

[This post is part of a series on Mentors and Heroes]   Andrew Hinton is a Lead Information Architect at Vanguard, an investment management company. He co-founded the Information Architecture Institute in 2002 is now serves as the Director of Professional Practice on its Board of Directors. Follow him on Twitter @inkblurt. Andrew Hinton’s mentor [Keep Reading…]

See you at An Event Apart Chicago

I’m speaking at An Event Apart Chicago on October 12, 2009 On Sunday I’m off to one of my favorite cities to attend and speak at An Event Apart Chicago, being held on October 12-13. I’ll be presenting my talk titled DIY UX: Give Your Users an Upgrade (without calling in a pro), which I [Keep Reading…]

Who is Fred Beecher’s hero?

[This post is part of a series on Mentors and Heroes]   Fred Beecher is a Senior User Experience Consultant at Evantage Consulting. He is an authority on rapid prototyping for interaction design and runs an Axure RP Pro training program. Follow him on Twitter @fred_beecher. Fred Beecher’s hero is… Siddhartha Gautama, Buddha How long [Keep Reading…]

Onboarding: A Sidebar in “Designing Social Interfaces”

Last May I was given the great privilege to write a sidebar in Christian Crumlish and Erin Malone‘s fabulous new book, Designing Social Interfaces. The topic I was asked to write about is “onboarding” — designing welcoming experiences for new users by easing them in. You might have seen a couple blog posts that I’ve [Keep Reading…]

Who is Mike Rohde’s mentor?

[This post is part of a series on Mentors and Heroes]   Mike Rohde is an art director and designer for Northwoods Software, a web and software design and development firm. He is well-known for his real-time sketchnotes at many events and conferences, including SXSW Interactive and An Event Apart. Follow him on Twitter @rohdesign. [Keep Reading…]

Client Matters: Process, Not Portfolio

UXmatters, a web magazine about user experience, just published the second article in my new bimonthly column, Client Matters, where I give UX professionals an honest look at initiating and managing relationships with clients. The latest article is titled, Process, Not Portfolio. In it I argue that showing your previous work in a portfolio isn’t [Keep Reading…]

We scan from top to bottom

I shop online so often that it’s second nature for me to immediately start typing into an shipping/billing address form based on the textbox widths and layout. However, as I was just checking out from Garnet Hill, I realized something was off. Field labels are underneath the text field. Wow. Had it not been for [Keep Reading…]