Comments on: So you wanna be a user experience designer — Step 2: Guiding Principles

By: Mark Richman

Mark Richman — Wed, 13 Jan 2010 20:23:56 +0000

A corollary to your Guiding Principle #1 is – If the client can't articulate the problem, you're of no use to them. How are your list of 5 and 20 different concerns?

By: Link Backup from Delicious.com » Blog Archive » links for 2009-12-20

Link Backup from Delicious.com » Blog Archive » links for 2009-12-20 — Sun, 20 Dec 2009 23:04:02 +0000

[...] Pleasure and Pain » So you wanna be a user experience designer — Step 2: Guiding Principles (tags: ux guidelines resources) [...]

By: Weekly links | USiT

Weekly links | USiT — Wed, 02 Dec 2009 01:11:28 +0000

[...] Hess shares her five guiding principles for working in [...]

By: Nathanael Boehm

Nathanael Boehm — Fri, 27 Nov 2009 21:52:29 +0000

Great article – this might be blasphemous but I'm going to say this is probably up there along with the likes of Tognazzini's First Principles of Interaction Design.

By: Marianna Samara

Marianna Samara — Tue, 24 Nov 2009 12:41:11 +0000

Great article Whitney, as always.
Thanks for sharing your experience and for all the interesting links at the end!
I find #5. Have empathy really challenging as many times you can’t get the answers you need in order to understand the interface you have to design.

I strongly agree with #13 Make actions reversible though is one of the most neglected.

What I would add on the list is to try to design long lasting interfaces rather than just try to achieve the current requirements where & if that’s possible.

By: FlairBuilder

FlairBuilder — Tue, 24 Nov 2009 08:06:27 +0000

8 Things Programmers Should Know About UI Design…

ShareIn an ideal world, each big subject from the software development process would be handed to a specialized professional: UI designers, programmers, architects, database administrators etc. Unfortunately, this is not the case most of times. There a…

By: ECCO blog » Blog Archive » Being Ecumenical: Dell Hymes

ECCO blog » Blog Archive » Being Ecumenical: Dell Hymes — Tue, 24 Nov 2009 00:27:24 +0000

[...] a problem is to look at where it happens. To go where the problem is. Have Empathy, as @whitneyhess said here. And using an ecumenical approach, use whatever tools you [...]

By: Being Ecumenical: Dell Hymes « Empathic Design

Being Ecumenical: Dell Hymes « Empathic Design — Tue, 24 Nov 2009 00:10:08 +0000

[...] a problem is to look at where it happens. To go where the problem is. Have Empathy, as @whitneyhess said here. And using an ecumenical approach, use whatever tools you need. [...]

By: Dennis Breen

Dennis Breen — Mon, 23 Nov 2009 20:53:08 +0000

Great work, Whitney. On the principles for designers list I'd add: Embrace Failure. It's not the designer's job to deliver all of the right answers, but to help expose the wrong ones. That's why we iterate. That's why we test. Be prepared to admit when you're wrong, and only fight for your design when you're sure you're right.

By: WaltRibeiro

WaltRibeiro — Mon, 23 Nov 2009 20:48:45 +0000

This may be the most epic blog post in history. I love how you put your own twist on things and share your thoughts. Your points are spot on – but I feel they apply to more than just UX – the same is with any industry, and therefore is a must read for any professional. Well done!