Pleasure and Pain

Improving the human experience one day at a time

Pleasure and Pain: photos by Whitney G. Hess

Entries from August 6th, 2009

Who is Todd Zaki Warfel’s hero?

August 6th, 2009 · No Comments · Career

[This post is part of a series on Mentors and Heroes]   Todd Zaki Warfel is a founding partner and design researcher at Messagefirst, a consulting firm. He is also the author of the upcoming book A Practitioner’s Guide to Prototyping. Follow him on Twitter @zakiwarfel.     Todd Zaki Warfel’s heroes are… Paul Shaffer, [...]

[Read more →]

Tags:·

Links from 4/23/2009 to 5/8/2009 (yeah, overdue)

August 5th, 2009 · No Comments · Linkage

Where's the Value? Return on User Experience (ROUX). – iMedia Connection BlogBy Rachel DeFriend, UX at Javelin Direct (via @mcaldecutt) Ten Laws of Pricing for Consultants | JamesCrossman.comThe honest truth about how to price projects as a consultant Article Skimmer from The New York TimesA really clean way to get a top-level view of all [...]

[Read more →]

Tags:

Client Matters: Does Your Client Need a Consultant or an Agency?

August 4th, 2009 · No Comments · Articles, Consulting, User Experience

I’ve started a new column called Client Matters on UXmatters, a web magazine about user experience. Every other month I’ll give UX professionals an honest look at managing relationships with clients and provide some tips on how to turn unpleasant situations into winning ones. The first article in the column starts at the beginning: first [...]

[Read more →]

Tags:···

Who is Mike Pratt’s mentor?

August 4th, 2009 · No Comments · Career

[This post is part of a series on Mentors and Heroes]   Michael J. Pratt is the co-founder of the Style Coalition, a group of independent online fashion and beauty publishers, and the COO/CTO of Gift Girl. He is also a partner in a statistical arbitrage hedge fund. Follow him on Twitter @mikepratt.   Mike [...]

[Read more →]

Tags:·

The first Whit Hour was a success

August 3rd, 2009 · 7 Comments · Education

Last night from 9-10pm Eastern Time I hosted my first Whit Hour — a new weekly video chat in which I answer people’s questions about user experience, consulting, and anything else they ask. I had an absolute blast and surprisingly talked non-stop — not something I’m particularly comfortable with, but there were just so many [...]

[Read more →]

Tags:···

Also on Pleasure and Pain