Comments on: I did the UX design for Brighter Planet http://whitneyhess.com/blog/2009/07/20/i-did-the-ux-design-for-brighter-planet/ Improving the human experience one day at a time Thu, 18 Mar 2010 13:00:22 -0700 http://wordpress.org/?v=2.9.1 hourly 1 By: Ryan Kennedy http://whitneyhess.com/blog/2009/07/20/i-did-the-ux-design-for-brighter-planet/comment-page-1/#comment-4333 Ryan Kennedy Tue, 22 Sep 2009 18:22:40 +0000 http://whitneyhess.com/blog/?p=1899#comment-4333 I like the fact that you did away with the email verification step. But I'm outside the US and so my 'zip code' is 'invalid'.<br><br>It's pretty annoying to have this happen on sites that don't identify as US-based. I like the fact that you did away with the email verification step. But I'm outside the US and so my 'zip code' is 'invalid'.

It's pretty annoying to have this happen on sites that don't identify as US-based.

]]> By: back_pain_right_side http://whitneyhess.com/blog/2009/07/20/i-did-the-ux-design-for-brighter-planet/comment-page-1/#comment-4329 back_pain_right_side Mon, 21 Sep 2009 01:51:17 +0000 http://whitneyhess.com/blog/?p=1899#comment-4329 I'm not finished read this yet, but it's so fabulous 'n I'll back again when I was finished my job :D I'm not finished read this yet, but it's so fabulous 'n I'll back again when I was finished my job :D

]]> By: namho http://whitneyhess.com/blog/2009/07/20/i-did-the-ux-design-for-brighter-planet/comment-page-1/#comment-4063 namho Thu, 23 Jul 2009 12:09:34 +0000 http://whitneyhess.com/blog/?p=1899#comment-4063 Great job. It's nice to see "full process" being adopted. <br><br>I still get the sense that non-profits may actually value the full process (which includes user research, personas, scenarios and testing) more since they want a closer connection with their users/participants, and want to understand them in a deeper, more committed way. <br><br>Has this been your experience? Great job. It's nice to see “full process” being adopted.

I still get the sense that non-profits may actually value the full process (which includes user research, personas, scenarios and testing) more since they want a closer connection with their users/participants, and want to understand them in a deeper, more committed way.

Has this been your experience?

]]> By: iwilker http://whitneyhess.com/blog/2009/07/20/i-did-the-ux-design-for-brighter-planet/comment-page-1/#comment-4062 iwilker Wed, 22 Jul 2009 16:20:11 +0000 http://whitneyhess.com/blog/?p=1899#comment-4062 Thanks, Whitney! And I'm @iwilker; been following your tweetstream for a good long while. <br><br>cheers! - Ian Thanks, Whitney! And I'm @iwilker; been following your tweetstream for a good long while.

cheers! – Ian

]]> By: Whitney Hess http://whitneyhess.com/blog/2009/07/20/i-did-the-ux-design-for-brighter-planet/comment-page-1/#comment-4047 Whitney Hess Wed, 22 Jul 2009 11:54:31 +0000 http://whitneyhess.com/blog/?p=1899#comment-4047 Thanks, Kevan. You're right, sticking to process can be tough under pressure. But I plan for it in the schedule from the very beginning. I'll write a blog post more about it one of these days :) Thanks, Kevan. You're right, sticking to process can be tough under pressure. But I plan for it in the schedule from the very beginning. I'll write a blog post more about it one of these days :)

]]> By: Whitney Hess http://whitneyhess.com/blog/2009/07/20/i-did-the-ux-design-for-brighter-planet/comment-page-1/#comment-4046 Whitney Hess Wed, 22 Jul 2009 11:53:40 +0000 http://whitneyhess.com/blog/?p=1899#comment-4046 Ian, thanks so much for stopping by and taking the time to comment. You're doing a stellar job as Brighter Planet's community manager, really embodying everything that they're about. As a user experience designer, it's a true pleasure for me to see.<br><br>Keep up the awesome work, and stay in touch! Ian, thanks so much for stopping by and taking the time to comment. You're doing a stellar job as Brighter Planet's community manager, really embodying everything that they're about. As a user experience designer, it's a true pleasure for me to see.

Keep up the awesome work, and stay in touch!

]]> By: Kevan http://whitneyhess.com/blog/2009/07/20/i-did-the-ux-design-for-brighter-planet/comment-page-1/#comment-4030 Kevan Mon, 20 Jul 2009 22:39:14 +0000 http://whitneyhess.com/blog/?p=1899#comment-4030 Hey Whitney, Great job. You're lucky to have had the time and trust from management to go through your full-blown user experience process: Stakeholder interviews -> User interviews -> Personas -> Scenarios -> Features -> Schematics -> Wireframes. I find myself having to push through a lot of these and not give these steps the full treatment they deserve, especially when deadlines are at stake and there's a strong push from folks to get the product to the market.<br><br>Would love to see what some of those interim steps looked like for you. <br><br>You done good on this one. Cheers Hey Whitney, Great job. You're lucky to have had the time and trust from management to go through your full-blown user experience process: Stakeholder interviews -> User interviews -> Personas -> Scenarios -> Features -> Schematics -> Wireframes. I find myself having to push through a lot of these and not give these steps the full treatment they deserve, especially when deadlines are at stake and there's a strong push from folks to get the product to the market.

Would love to see what some of those interim steps looked like for you.

You done good on this one. Cheers

]]> By: iwilker http://whitneyhess.com/blog/2009/07/20/i-did-the-ux-design-for-brighter-planet/comment-page-1/#comment-4027 iwilker Mon, 20 Jul 2009 19:10:11 +0000 http://whitneyhess.com/blog/?p=1899#comment-4027 @Whitney - I'm <a href="http://beta.brighterplanet.com/users/iwilker" rel="nofollow">Ian</a>, Brighter Planet's community daemon (or something). Sure wish I'd been able to participate in the design process -- would have been so cool to work on something with you and the rest of the Cog crew, but I came aboard too late to take part. (Almost worked it out with Jeff and Greg Hoy to do <a href="http://onearth.org" rel="nofollow">this site</a> a few years back, but to my undying frustration my side couldn't get our act together on funding.) In any case it's not too bad simply enjoying the fruit of all the love you and the rest of the team put into the site. <br><br><a href="http://beta.brighterplanet.com/users/adam" rel="nofollow">Adam</a> would no doubt have dropped by here already, but he's on a much-needed vacation this week. Thanks for writing about the site, and for so enthusiastically tweeting about it over the last few days!<br><br>@A.J. - re Akoha: now that's a razor-sharp bit of insight. :-) Our CTO (the aforementioned Adam) really, <em>really</em> likes Akoha; lots of thinking underway along the lines you suggest.<br><br>And thanks for reporting on "how far I drive" -- known issue; we're working on it. As for supporting non-U.S. residents: we had to start this way, but internationalization is something we're looking at (and a lot of users want it -- we're listening.) @Whitney – I'm Ian, Brighter Planet's community daemon (or something). Sure wish I'd been able to participate in the design process — would have been so cool to work on something with you and the rest of the Cog crew, but I came aboard too late to take part. (Almost worked it out with Jeff and Greg Hoy to do this site a few years back, but to my undying frustration my side couldn't get our act together on funding.) In any case it's not too bad simply enjoying the fruit of all the love you and the rest of the team put into the site.

Adam would no doubt have dropped by here already, but he's on a much-needed vacation this week. Thanks for writing about the site, and for so enthusiastically tweeting about it over the last few days!

@A.J. – re Akoha: now that's a razor-sharp bit of insight. :-) Our CTO (the aforementioned Adam) really, really likes Akoha; lots of thinking underway along the lines you suggest.

And thanks for reporting on “how far I drive” — known issue; we're working on it. As for supporting non-U.S. residents: we had to start this way, but internationalization is something we're looking at (and a lot of users want it — we're listening.)

]]> By: jamesdeer http://whitneyhess.com/blog/2009/07/20/i-did-the-ux-design-for-brighter-planet/comment-page-1/#comment-4025 jamesdeer Mon, 20 Jul 2009 14:16:13 +0000 http://whitneyhess.com/blog/?p=1899#comment-4025 Great job Whitney! :) Great job Whitney! :)

]]> By: A.J. Kandy http://whitneyhess.com/blog/2009/07/20/i-did-the-ux-design-for-brighter-planet/comment-page-1/#comment-4024 A.J. Kandy Mon, 20 Jul 2009 13:21:01 +0000 http://whitneyhess.com/blog/?p=1899#comment-4024 Very nice, Whitney! Very clean and easy to use. More pleasure, less pain!<br><br>Some thoughts:<br><br>The "tips" structure reminds me somewhat of Akoha Missions (<a href="http://akoha.com" rel="nofollow">akoha.com</a>) - there's some good potential for crossover there maybe?<br><br>Odd thing I noticed: if I select "I don't drive" it still asks me "how far I drive it." <br><br>Also, is this designed for US residents only? It's not clear if postal codes work (vs zip codes) and the measurements are all in Imperial. Very nice, Whitney! Very clean and easy to use. More pleasure, less pain!

Some thoughts:

The “tips” structure reminds me somewhat of Akoha Missions (akoha.com) – there's some good potential for crossover there maybe?

Odd thing I noticed: if I select “I don't drive” it still asks me “how far I drive it.”

Also, is this designed for US residents only? It's not clear if postal codes work (vs zip codes) and the measurements are all in Imperial.

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