It’s been hot in NYC lately. Very hot. So it’s time to buy some more dresses. But being the busy woman that I am, I don’t have a ton of time to go shopping. I decided to check out a few websites to see if anything caught my eye. I’ve never shopped at Bluefly.com, but a few friends have recommended it to me in the past. “Designer Clothing at Discount Prices.” Sounds pretty great to me.
As I was about 30 seconds into perusing the dresses, this dialog popped up:
I waited. And waited. No response. I took a shower and came back 15 minutes later. Still nothing. My Bluefly Personal Shopper never showed!
Now how’s that for bad customer experience…
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