[Also check out other GEL 2008 posts: Day 1; Day 2 Session 2 "Twist", Session 3 "Make", Session 4 "Success"]
For the first time, Day 2 of Good Experience Live (GEL) was held at The TimesCenter, the ground-level theater in the new New York Times building in Times Square.

If you follow me on Twitter, you know [...]

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[Also check out other GEL 2008 posts: Day 2 Session 1 "Connect", Session 2 "Twist", Session 3 "Make", Session 4 "Success"]
It’s been a long day and I’m really tired, but I wanted to capture the great experience I had before I head off to bed. Naturally it was at Good Experience Live, a.k.a. GEL, the [...]

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In the spirit of unreciprocated online friendship, feel free to add me to your networks on the following sites. Chances are good that I’ll add you back.

  Twitter
  FriendFeed
  Del.icio.us
  Flickr
  Digg
StumbleUpon
  Upcoming
Readr
BrightKite
Dopplr

Should I be connected somewhere that I’m not? Let me know in the [...]

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Russ Unger’s latest post “We Are All Friends Here. Right?” got me thinking about the nature of friendship on and off the web. I have made a lot of new friends in the three months since I started this blog and began using Twitter. At first I told myself that I would be using both [...]

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Last week a co-worker forwarded these images on the differences in how people communicate to the customer based on their role, e.g., marketing vs. advertising vs. branding.

I thought the design one was pretty clever, but of course I had to add my own for user experience.

For user experience designers, it isn’t about us. It’s about [...]

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