I had the most ridiculous bathroom experience at the American Airlines terminal at LaGuardia Airport on Friday. I went into the stall, put down the protective paper, and sat down. Less than 10 seconds later, I leaned forward ever so slightly and the toilet’s auto-flush went off. Water sprayed all over me. I waited for it to stop flushing and tried to continue my business, but the toilet flushed itself three more times in the next 30 seconds. It was like sitting on a bedet, and I don’t particularly enjoy that experience either. I was in a comedy routine where I simply wasn’t going to be allowed to pee before my flight.
I finally turned around to see who had manufactured this fractured product. Believe it or not, it was a Kohler toilet. I’d always considered them a top-notch brand, but it’s obvious they don’t do much usability testing.
To add insult to industry, when I gathered my things and went to open the stall door, I noticed that the toilet wasn’t flushing. Now that it had a bit of paper in it, it was still and quiet. Aggravated, I cursed to myself and walked out, closing the door behind me. Then I heard it flush.
I thought about going into another stall to see if all of the toilets were acting up — do a sort of impromptu usability study — but then I looked at my watch and realized I was late for my flight.
Next time I’ll hold it ’til I get on the plane.
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